LSI Energy

LSI stand out in a crowded market offering our customers the best possible solution for their requirements and ongoing management of their contracts in a dynamic industry.

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Privacy Notice

Who We Are

LSI Energy gather and process your personal information in accordance with this privacy notice and in compliance with the relevant data protection regulation and law. This notice provides you with the necessary information regarding your rights and obligations, and explains how, why and when we collect and process your personal data.

LSI Energy registered office is at 12 Park Industrial Estate, Park Street, Frogmore, St Albans AL2 2DR and we are a company registered in England and Wales under company number 09395980. We are registered on the Information Commissioner's Office Register of Data Controllers under registration number Z3155154 and act as a data controller/data processor. Our designated Data Protection Officer/Appointed Person for the organisation is Jackie Hulatt. We can be contacted at 12 Park Industrial Estate, Park Street, Frogmore, St Albans AL2 2DR.

Information That We May Collect

LSI Energy processes your personal information to meet our legal, statutory and contractual obligations and to provide you with our products and services. We will never collect any unnecessary personal data from you and do not process your information in any way, other than already specified in this notice.

The personal data that we may collect from you is: -

  • Name
  • Date of Birth
  • Home Address
  • Personal Email
  • Business Email
  • Home Telephone Number
  • Work Telephone Number
  • Mobile Telephone Number

We collect information in the below ways: -

Online forms, Trade Shows and Exhibitions, Direct Inbound Enquiries, Referrals

How We Use Your Personal Data (Legal Basis for Processing)

LSI Energy takes your privacy very seriously and will never disclose, share or sell your data without your consent, unless required to do so by law. We only retain your data for as long as is necessary and for the purposes specified in this notice. Where you have consented to us providing you with promotional offers and marketing, you are free to withdraw consent at any time. The purposes and reasons for processing your personal data are detailed below: -

We collect your personal data in the performance of a contract or to provide a service and to ensure that orders are completed and can be sent out to your preferred address.

We collect and store your personal data as part of our legal obligation for business accounting and tax purposes.

Your Rights

You have the right to access any personal information that LSI Energy processes about you and to request information about: -

  • What personal data we hold about you
  • The purposes of the processing
  • The categories of personal data concerned
  • The recipients to whom the personal data has/will be disclosed
  • How long we intend to store your personal data for
  • If we did not collect the data directly from you, information about the source

If you believe that we hold any incomplete or inaccurate data about you, you have the right to ask us to correct and/or complete the information and we will strive to update/correct it as quickly as possible; unless there is a valid reason for not doing so, at which point you will be notified.

You also have the right to request erasure of your personal data or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use.

If we receive a request from you to exercise any of the above rights, we may ask you to verify your identity before acting on the relevant request; this is to ensure that your data is protected and kept secure.

Sharing and Disclosing Your Personal Information

We do not share or disclose any of your personal information without your consent, other than for the purposes specified in this notice or where there is a legal requirement. LSI Energy uses third parties to provide the below services and business functions, however all processors acting on our behalf only process your data in accordance with instructions from us and comply fully with this privacy notice, the data protection laws and any other appropriate confidentiality and security measures.

Safeguarding Measures

LSI Energy takes your privacy seriously and we take every reasonable technical and organisational measure and precaution to protect and secure your personal data. We work hard to protect you and your information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures in place, including: -

We store all the personal information you provide on our secure password and firewall protected hosted servers.

Computer Software & Peripherals Ltd (CSP), provide us with Network support. Their offices and datacentre is located at 41, Market Street, Watford, Hertfordshire WD18 0PN. They are certified for both ISO 27001 (Information Security) and ISO 9001 (Management Systems) and are inspected annually. All staff have signed a Non-disclosure agreement. A copy of their Privacy Policy can be obtained on request from privacy@csp.uk.com.

We have Sophos anti-virus installed.

Daily back-ups of your data are made, one is stored offsite.

Mimecast - to encrypt and monitor our emails.

How Long We Keep Your Data

LSI Energy only ever retains personal information for as long as is necessary and we have strict review and retention policies in place to meet these obligations.

Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.

Need To Talk?

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Call
01727 877020

Our service team is right here in the UK and our expert advisors are on hand to handle all your enquiries.

Write:
Hastings House
12 Park Industrial Estate
Park Street, Frogmore
St Albans, AL2 2DR

Email: enquiries@lsienergy.com

Prefer that we call you?

Use the form below and one of our team will contact you to discuss your needs.

Once we have received your enquiry we will endeavour to respond within 24 working hours.