The water industry in England and Wales is a series of regional monopolies with exceptional statutory powers to charge you simply because you are in their territory. A typical water company would charge for incoming water supply, sewerage, and a range of charges relating to property and roads (disposal of surface water from your property and the surrounding roads). 

Research shows that 20% of water bills have an error of some kind and dependent on circumstances, this is leaving business consumers out of pocket by tens of thousands of pounds per year. Most notably overcharges are often undetectable to the untrained eye, which is where our expertise proves invaluable in saving our clients’ money on their water bills. LSI ensures that you only pay for the services you actually receive from your water company and not the services they say you receive from them. There is a big difference between the two!

Forensic

Reduction or cancellation of water company charges

• Surface water drainage
• Trade effluent
• Water supply
• Wastewater
• Fixed charges and tariffs

Technical

The management and reduction of water consumption

• Leak detection and repair
• Underground asset surveys
• Supply pipe evaluation
• Smart meter solutions
• Water limiting devices

Sustainable

To support your Corporate Social Responsibility (CSR)

• Harvesting and recycling
• Water abstraction
• Storm-water and flood risk
• Pollution control
• Bio diversity

Switching

Offering clients the opportunity to switch water supplier with increased benefits

• Comparing suppliers
• Competitive pricing
• Innovative products
• Customer satisfaction
• Accurate billing

£436K highest refund to date          95% success rate

25% of water bills are incorrect          £12.3m refunds and savings